The new edition retains the key features, while offering a brand new chapter on the emerging topic of resilience as well updates throughout. It will continue to be invaluable to all those who are interested in becoming more personally effective in their everyday lives, and also to counsellors in practice and training. Book provides clear and helpful advice on:

• Dealing with troublesome emotions
• Overcoming procrastination
• Becoming assertive
• Tackling poor time management
• Persisting at problem solving
• Handling criticism constructively
• Taking risks and making better decisions.

Chandler seasons his book with provocative interviews with master coaches like Stephen McGhee, Peleg Top, Ron Wilder and Rich Litvin to give the reader fascinating insights into how and why coaching is so effective and popular right now as a way for common people to get the same success advantage that athletes and actors have always had. Chandler also makes a revealing distinction between managing and coaching within an organization. Managers control people and coaches empower people, which is why so many coaches, including Chandler, have been hired by companies to come in and work with leaders on integrating coaching into their management practices. This is the book the world has been waiting for on the subject of personal success coaching.